Hi there, we are a small business that utilizes a made-to-order business model. This means that we do not hold any inventory at any point in time and we hold with our production partners to manufacture the products as needed.
So, as our customers place orders with us, we place orders with our suppliers to produce the items for them, which allows us to keep the product quality high and costs low, and pass the savings on to you!
With that said, we do want to offer a quality guarantee to you. You can expect to receive the item you ordered from us quickly, without any defects. If your item arrives damaged or with a print defect, we will replace it for you or offer a refund and let you keep the item!
Since each item is customized and made to order, we reserve the right to deny a refund or exchange for any other reasons. Again, we are a small business and we really do appreciate your support. We hope you understand the reasons behind our policy as such. Thank you!
Contact us here if you have a problem with the product you received.